Privacy Policy
Your privacy is important to us. It is Clubjourney’s policy to respect your privacy regarding any information we may collect on our website and other sites we own and operate.
Last updated:
1. Information We Collect
We collect information you provide to us directly, such as when you create an account, register your club, or communicate with us. This information may include:
- Account Data: Name, email address and password.
- Club Data: Information about your club, players, coaching staff, matches and sponsors that you register on the platform.
- Payment Data: For paid plan subscribers, payment information is processed directly by our payment partner and is not stored on our servers.
- Usage Data: We collect information about how you use our platform, such as the features you access and how frequently you use them.
2. How We Use Information
We use the information we collect to:
- Provide, maintain and improve our services.
- Process transactions and send related information, such as confirmations and invoices.
- Send technical notices, updates, security alerts, and support and administrative messages.
- Communicate about products, services, offers and events provided by Clubjourney.
3. Information Sharing
We do not share your personal information with third parties, except in the following circumstances:
- With service providers who work on our behalf, such as payment processors, who need access to such information to carry out their work for us.
- If we believe disclosure is necessary to comply with any applicable law, regulation or legal process.
- To protect the rights, property and safety of Clubjourney and our users.
4. Data Security
We take reasonable measures to help protect your personal information against loss, theft, misuse and unauthorised access. However, no security system is impenetrable and we cannot guarantee the absolute security of your information.
5. Your Rights
You have the right to access, correct or delete your personal information. You can manage your account information directly in your dashboard or by contacting us.
6. Cookies
We use the following technologies on our website. Umami: a cookieless, self-hosted analytics tool used under legitimate interest. No personal data is transmitted beyond our own servers and no cookies are set. Google Tag Manager: loads a container script that orchestrates third-party tags. GTM itself sets no cookies and sends minimal data to Google; it is used under legitimate interest. Meta Pixel: a marketing tracker that measures the effectiveness of our advertising. This operates only when you grant consent under the Marketing category. Data may be transferred to Meta Inc. (United States) under Standard Contractual Clauses as described in Meta's Business Tools Terms. To withdraw or change your consent at any time, click 'Cookie preferences' in the footer. Consent records are retained for 6 years to meet GDPR accountability requirements.
7. Changes to This Policy
We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide additional notice.
8. Contact
If you have any questions about this Privacy Policy, please contact us at: [email protected].